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The job title you use may be specific to your company, whereas titles in the NOC are more general. Try searching for similar but generic titles. You can also search by “Main duties” by entering key words such as telephone if your employee answers phone calls or customers if your employee is responsible for customer relations. Check the NOC description to determine if it reflects specific work done in your company.
Also, as mentioned in Chapter 1, you may need to combine information from more than one of the official NOC job descriptions to more accurately reflect the unique aspects of your business.
Many occupations are linked, for example, to serving customers. If you searched the NOC database with a keyword such as clients, it is possible you were provided with over 100 results. You may want to refine your search by identifying other duties.
The NOC was developed to provide a standardized way of describing and understanding the world of work. The coding is used to classify occupations according to their skill type (nature of work performed) and skill level (education or training). To learn more about the coding and how it is used in other applications, visit the NOC Internet site.
Send an email and you will receive a response within five business days. Please mention you are a user of the Handbook to Job Descriptions.
To ensure you receive the best advice on matters related to human resources management, you may want to contact a HR management professional in your region.
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